Search FAQ

Use the drop down menu to select a category and product. You may also use the search bar to search our knowledge base.

Here are our current trending articles:

Getting Started with your iRig product

How to stream on Facebook/Instagram Live or other services with iRig products

What is AXE IO Re-Amping vs Virtual Re-Amping and why is this important for guitar players?

Using iRig 2 with Android

iRig ASIO Drivers - Info & FAQs

iRig BlueBoard Firmware Update / Troubleshooting Steps

Locating and Downloading your Software Products in IK Product Manager - and all IK Product Manager FAQs

AmpliTube 5 Frequently Asked Questions

macOS Mojave (10.14) & Catalina (10.15) Permissions Explained

Getting Started with Total Studio 2 MAX Bundle

ARC 3 Tech Tips & Frequently Asked Questions

macOS Big Sur (version 11) Compatibility and Product Info

Will my app purchases transfer between iOS, Android, and Mac/Windows versions?

Can I move my in-app purchases between the various AmpliTube apps?

How Do I Unlock the iOS Apps that came with my iRig product?

Are my IK Multimedia apps compatible with iOS 15?

How do I use AmpliTube or VocaLive with Spotify and Apple Music?

Troubleshooting: No Audio or Sound Output with AmpliTube iOS?

How do I redeem my $50 coupon for MixBox and who qualifies?

Sales and Ordering FAQs

What does my Order Status mean?

How do I download and get started with my software? (Digital Delivery)

What is the difference between Crossgrade, Upgrade, or MAXgrade and how do I qualify?

I've received Internal Server Error (code -502), what does this mean?