This Privacy Policy describes how IK Multimedia Productions s.r.l. (collectively, “IK,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information on our websites and mobile applications (collectively, “Sites”). Among other things, this Privacy Policy applies to our personal information processing practices on Tone Net (“Tone.net Platform”) and the IK Multimedia User Area (“User Area”). This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions. You can jump to particular topics by going to the headings below:
Types Of Information We Collect. Use And Processing Of Information. Sharing Of Information. Your Use of Third Party Services. Your Choices and Rights. Authorized Agent. How We Protect Personal Information. Other Important Information. Contact Information.
The following provides examples of the type of information that we collect from you and how we use that information.
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
In any case, the maximum data retention period will be 10 years after the transaction is complete.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
While browsing or using the Sites, you may use services provided by third parties such as:
You can make the following choices regarding your personal information:
Please address written requests and questions about your rights to privacy.ik@multimedia.com or call us at the Help Centre.
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last item or service that you purchased from us, or the date of your last email to us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual, you must provide us with a copy of the signed authorization letter. If we do not receive this information, the request will be denied.
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our Sites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
The following additional information relates to our privacy practices:
Please note that IK is acting as the controller of your personal information. If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Privacy.ik@ikmultimedia.com or dpo@ikmultimedia.com Data Protection Officer, IK Multimedia Productions s.r.l. Via dell’industria Modena 46 41122
If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.
Effective Date: April 5, 2022
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). We do not “sell” your personal information as that term is defined under California law. The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.